Le Fil de l’Âme undertakes to process the personal data collected in accordance with the regulations in force. In this context, Le Fil de l’Âme undertakes, except in cases provided for by law, to obtain the consent of its Customers each time it collects personal data concerning them (for example, using cookies). This data is collected and processed for the purposes of customer management, loyalty and promotion, statistics, management of unpaid bills, disputes and customer reviews, etc. It is kept for the period strictly necessary to fulfil these purposes and is never disclosed to third parties, unless this is necessary for the execution of the GTC. If a Customer does not provide Le Fil de l’Âme with the personal data requested as mandatory, this may make it impossible to use the Website. The Customer has the right to withdraw their consent, and to the portability, access, rectification, updating and deletion of their data, which they may exercise by contacting Le Fil de l’Âme’s customer service department.
A cookie is a file installed on a computer, mobile phone, tablet or other mobile device when accessing the Website for the purpose of storing, collecting and reading various information, including browsing habits (e.g. date and place of connection, language used, number and type of pages visited, browsing preferences, etc.). Le Fil de l’Âme uses cookies to enable its Customers to browse the Website and use its features, measure the Website’s audience and for targeted advertising purposes. Le Fil de l’Âme always ensures that it obtains its Customers’ consent in advance by means of a banner displayed on the Website. These cookies are used by Le Fil de l’Âme for a maximum period of 13 months. Beyond this period, Le Fil de l’Âme will again request its Customers’ consent. Customers can configure, block or delete cookies installed on their devices by configuring their browser options in accordance with the recommendations of the CNIL (French Data Protection Authority) available here:https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
On Mozilla Firefox
Open the ‘Tools’ menu, then select “Options”; click on the ‘Privacy’ tab and choose the desired options or follow this link: http://support.mozilla.org/fr/kb/activer-desactiver-cookies
On Microsoft Internet Explorer:
Open the ‘Tools’ menu, then select ‘Internet Options’; click on the “Privacy” tab, then the ‘Advanced’ tab, choose the desired level or follow this link: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
On Safari:
Select ‘Safari’ > ‘Preferences’ and then click on “Security”; In the ‘Accept cookies’ section, select the desired options or follow this link: http://support.apple.com/kb/index?page=search&fac=all&q=cookies%20safari
On Google Chrome:
Open the settings menu (wrench logo), then select ‘Options’; click on ‘Advanced options’ then in the “Privacy” section, click on ‘Content settings’ and choose the desired options or follow this link: https://support.google.com/chrome/answer/95647?hl=fr
On iOS:
http://support.apple.com/kb/HT1677?viewlocale=fr_FR
Users can also type ‘cookies’ in the ‘help’ section of their browser to access the settings instructions.
When a Customer chooses to block the installation of cookies, it is likely that they will no longer be able to access certain features of the Website.